1. Save the bin file attached in the email to your computer in a known location like the download folder or on your desktop if it’s a laptop. Note:
How do I install a firmware update from the push notification banner?
If you get a “Firmware Update Available” message on the banner, follow these steps: 1. Tap on “click here” to go to the Firmware Update section
What Sims work with your 5G Cellular Product(s)?
Our Cat 20 5G cellular products are not locked to a particular cellular provider (carrier) but are limited to the sim cards/5G plans that We provide
Can I connect to Starlink wirelessly using my existing Wave WiFi receiver?
Yes, if you have one of our WiFi receivers, you can access Starlink wirelessly through their supplied router by locating it on the scan page and
How do I connect my Starlink system to Wave WiFi?
We recommend you get an add-on Ethernet adapter from Starlink. This allows the connection to a WAN (Internet Source) port on Wave WiFi routers.
How does Wave WiFi combined with Starlink enhance my on board experience?
Wave WiFi routers have a host of onboard features not found in the basic Starlink router. Our routers are designed from the start to be Multi-Active
If I have a Starlink should I get Wave WiFi if I don’t already have it?
Yes, having backup and alternative internet sources are always a good idea. Wave WiFi systems provide a way to connect through terrestrial sources
How do Starlink and Wave WiFi complement each other?
Starlink can integrate directly with Wave WiFi systems as can most any other satellite system. The most affordable Starlink set ups are designed to be
How do I update firmware from an email using an iPhone or iPad?
1. From the email, you must tap on the file to retrieve it. 2. Then tap on the file (still in the email message) 3. Tap on the SHARE up