Our products are not locked to a particular cellular provider (carrier). Our products take a 2FF size (Form Factor) Sim Card (usually given on a 1FF
Troubleshooting
How do I Port Forward? I need to Remote Access something onboard (A camera system, etc.) from off the boat, via the Internet.
Note: On some systems that are accessed remotely over the Internet, port forwarding is not needed. They make an outbound connection to “The Cloud” –
How do I connect Yacht AP DB to a Wave WiFi Router or directly to a Wave WiFi Receiver?
There should be a Quick Start setup sheet with a Yacht AP DB. There two most essential aspects of the Yacht AP DB are as follows: Use the
What is a Captive Portal anyway? And what if I can’t get it with my Wave WiFi Receiver, and I Cannot get Internet?
A captive portal is a web page displayed to newly connected users of a WiFi network. It requires some sort of interaction before granting access to
Why Can’t I connect to a Hotspot with my WiFi Receiver? STATIC IP TURNED ON?
If you are attempting to connect to a Marina (Public) Hotspot and you get: Connected to network: YES IP obtained: YES Internet detected:
How do I connect to Cellular? I just got a sim card; how do I make it work?
How you insert the sim card depends on the product, and there are usually labels on the product to help guide you. You want to insert the sim card per
How far can I use WiFi and Cellular?
WiFi Connections - The range that Wave WiFi equipment can connect to shore stations can vary greatly depending on the type of equipment and antenna
How high should I install my WiFi and Cellular Antenna?
15 – 20 Feet above the water line is ideal for catching signals. Cellular antennas can be installed higher as the cell towers usually are higher up
I get a message: Lost License Key, License Key not valid, Unit type not valid; what do I do?
We would need the Serial # or MAC address of the unit. Rogue Pro DB has a License