1. Save the bin file attached in the email to your computer in a known location like the download folder or on your desktop if it’s a laptop. Note:
Set Up
How do I install a firmware update from the push notification banner?
If you get a “Firmware Update Available” message on the banner, follow these steps: 1. Tap on “click here” to go to the Firmware Update section
What Sims work with your 5G Cellular Product(s)?
Our Cat 20 5G cellular products are not locked to a particular cellular provider (carrier) but are limited to the sim cards/5G plans that We provide
How do I update firmware from an email using an iPhone or iPad?
1. From the email, you must tap on the file to retrieve it. 2. Then tap on the file (still in the email message) 3. Tap on the SHARE up
Where is the Manual for the product?
We send Quick Start Guides with all our products. They are also available for download on our website. There are many things that you can hover
Firmware Updates – How do I know if my product is up to date?
When our products are connected to the Internet, we provide a Push Notification on the Banner at the top of the page if your firmware is not current
What Sims work with your Cellular Product(s)?
Our products are not locked to a particular cellular provider (carrier). Our products take a 2FF size (Form Factor) Sim Card (usually given on a 1FF
How do I connect Yacht AP DB to a Wave WiFi Router or directly to a Wave WiFi Receiver?
There should be a Quick Start setup sheet with a Yacht AP DB. There two most essential aspects of the Yacht AP DB are as follows: Use the
How do I connect to a WiFi Hotspot (a WiFi AP – Access Point)?
Our WiFi Receiver systems are intuitive and straightforward while providing the information and features that our customers need. You start on the