FAQs and Support

We send Quick Start Guides with all our products. They are also available for download on our website.

There are many things that you can hover over in the UI to get explanations. Our router products have context-sensitive help with “?” or “BOOK” icons on page titles to bring you relevant help. There is a 116 page + manual in the router products.

15 – 20 Feet above the water line is ideal for catching signals. Cellular antennas can be installed higher as the cell towers usually are higher up than WiFi systems.

NMEA has a couple of guides online (search in Google) about antenna installations. But in general, 1-foot spacing is good from other antennas and radar. It may not be possible to locate all antennas in optimum locations. Most installations are a compromise. We suggest 3 feet from other obstructions.

The range that Wave WiFi equipment can connect to shore stations can vary greatly depending on the type of equipment and antenna positioning on board the vessel, as well as the configuration of the shoreside station. Both frequency and antenna height of Shoreside WiFi hot spots effect signal propagation. 5 GHz WiFi has less range because of its higher frequency (shorter wavelength), but it has better speed and less interference. 5 GHz is typically accessible for 1000’. With a longer wavelength, 2.4 GHz WiFi connects further than 5 GHz. It is typically accessible at 1 mile or less but with a good base hotspot 3-5 miles can sometimes be achieved. Speeds degrade based on signal strength for both frequencies so more distant connections are slower. A stronger signal has more bits that can be packed in the signal, which adds speed and increases the range of connectivity. While Wave WiFi systems have very sensitive receivers, connection distances will vary due to the quality and propagation characteristics of the shoreside station as well as the type of system, set up, and installation on board.

Cellular connections vary greatly with factors like carrier, topography, cell tower height, and antenna beam direction, all coming into play. Most cell connections are good for approximately 5 miles, but some carriers focus their beams on shore which limits what can be picked up on boats. Some areas like Atlantic City New Jersey have Cell towers very close to the shoreline on top of tall buildings. On an offshore delivery using an external cell antenna, an MBR550 was able to connect briefly at 20 miles offshore but that is an extreme. In real world situations 5-10miles is more typical, and even that varies depending on the area, carrier and set up. Weak cell signal also degrades performance creating slower or limited connection.

s.

How you insert the sim card depends on the product, and there are usually labels on the product to help guide you. You want to insert the sim card per the instructions. You will want to enter the APN in settings in the product. You will also want to “Reset Interface” on Mobile Data 1 if you have just inserted or changed sim cards. Be patient and wait for approximately 5 minutes after resetting interface before expecting it to connect. You will want to click the Mobile Data 1 Interface in the middle of it and click OK to connect to the Internet with that interface. We hope and recommend that you have the cellular topside antenna installed and connected to the product. There should be a Sim Set Up instruction sheet with the device. 

Our products are not locked to a particular cellular provider (carrier). You need a 2FF (Form Factor) Sim Card (usually given on a 1FF credit card sized card.) already activated, data only, no E911 services on it. You are free to choose your carrier. We are not a cell service provider; we are just providing the equipment to help you connect to Cellular 3G – 4G further than you otherwise could and share that to multiple users’ devices onboard.

Our products are not locked to a particular cellular provider (carrier). You need a 2FF (Form Factor) Sim Card (usually given on a 1FF credit card sized card.) already activated, data only, no E911 services on it. You are free to choose your carrier. We are not a cell service provider; we are just providing the equipment to help you connect to Cellular 3G – 4G further than you otherwise could and share that to multiple users’ devices onboard.

No, you would not connect to your wireless router. That would make a circle – looping you back to your network, without any Internet access, and causing other networking problems. Newer Wave WiFi products, the firmware, has a feature allowing you to “Ignore” such access points and routers – to take them off the scan page and prevent you from attempting to connect to them.

You are generally looking for Public WiFi. The only exceptions will be if you know what you are connecting to – such as someone else’s boat that has allowed you or a Personal Hotspot that you own. You would not connect to your boat name and should not connect to things that are not public. Connecting to someone’s HP Printer would not get you Internet access.

Our WiFi Receiver systems are intuitive and straightforward while providing the information and features that our customers need. You start on the main page, the Scan Page. This page tells you how many WiFi signals (networks) it is finding.

There is a menu along the left side of the page (on smaller devices such as phones, there is a Hamburger Stack [collapsed menu] in the upper left that you can tap on to drop down the menu). A lot of features and settings are accessible from this menu.

The Scan Page seeks and presents available WiFi Hotspots that you can connect to. You will notice that they indicate Name (SSID), Whether they are “locked” or “unlocked” (WPA2 secured or not), Channel (or x Aps [+], and Signal Strength both in a color graph form and in dBm.

You click in the middle of the rectangle of your chosen Hotspot and click the “Connect” button to connect to it. It should go through “Checking IP” followed by – hopefully 3 “YES” for Connected to Network, Got IP, Got Internet. You should be online at that point. In the upper right of the page, you will see an indication in the green of a checkmark and the name of the Internet provider you just connected to. You will also see a yellow half-circle with a star and a green half-circle with a checkmark, indicating that you are connected to the Internet.

It is also possible to get something called “Captive Portal”. Internet: orange checkmark, which means that the Hotspot requires further sign-on to gain Internet access.

Our products are not locked to a particular cellular provider (carrier). You need a 2FF (Form Factor) Sim Card (usually given on a 1FF credit card sized card.) already activated, data only, no E911 services on it. You are free to choose your carrier. We are not a cell service provider; we are just providing the equipment to help you connect to Cellular 3G – 4G further than you otherwise could and share that to multiple users’ devices onboard.

We send Quick Start Guides with all our products. They are also available for download on our website.

There are many things that you can hover over in the UI to get explanations. Our router products have context-sensitive help with “?” or “BOOK” icons on page titles to bring you relevant help. There is a 116 page + manual in the router products.

1. From the email, you must tap on the file to retrieve it.
2. Then tap on the file (still in the email message)
3. Tap on the SHARE up arrow thing in the upper right.
4. Scroll down and choose “Save to Files”.
5. Click SAVE in the upper right. (Or you can choose the Downloads folder.)
6. If you did not choose Downloads, it would be in the MAIN folder of ON MY IPAD; otherwise, it will be in DOWNLOADS.

You should be able to select that file …  then … from the Settings > Upgrade firmware> Icon with Computer/Up arrow above it.

• The Quick Start Guide provided with each unit will walk you through the installation and setup step by step.
• Keep in mind that all Wave WiFi products are web-browser-based; there is no software to install.
• The only setup is connecting the product for DC power and Ethernet and connecting that to a computer or Router (Usually WiFi Router) to allow you to connect to it.

There is a Quick Start Guide with every product. Once connected as per the QSG, you should be able to open a web browser and enter the IP Address of the product.

Routers: 192.168.101.1 (Routers will not have a password unless you have set one.)

WiFi Products: 192.168.89.1 (WiFi products do not have a password to log in.)

• The Quick Start Guide provided with each unit will walk you through the installation and setup step by step.
• Keep in mind that all Wave WiFi products are web-browser-based; there is no software to install.
• The only setup is connecting the product for DC power and Ethernet and connecting that to a computer or Router (Usually WiFi Router) to allow you to connect to it.

There is a Quick Start Guide with every product. Once connected as per the QSG, you should be able to open a web browser and enter the IP Address of the product.

Routers: 192.168.101.1 (Routers will not have a password unless you have set one.)

WiFi Products: 192.168.89.1 (WiFi products do not have a password to log in.)

• The Quick Start Guide provided with each unit will walk you through the installation and setup step by step.
• If it is a “50” product with Cellular – there should be a SIM Information sheet in the box.
• There is a 116-page manual built into the router products. The product will operate by default out-of-the-box with the default configuration, or you can use advanced features to do more configuration, if necessary.

There is a Quick Start Guide with every product. Once connected as per the QSG, you should be able to open a web browser and enter the IP Address of the product.

Routers: 192.168.101.1 (Routers will not have a password unless you have set one.)

WiFi Products: 192.168.89.1 (WiFi products do not have a password to log in.)

There are five ports on our routers.

Port #1 – Blue Port – Main LAN port.

Port #2 – Yellow Port – Wave WiFi WAN port (Your WiFi Receiver goes here.)

Port #3 – Yellow Port – Cellular WAN port (Can be any WAN source.)

Port #4 – Yellow Port – VSAT WAN port (Can be any WAN source.)

Port #5 – Yellow Port – Guest LAN port.

On the UI, the ports look like the physical router. Port #2 Wave WiFi is where your Wave WiFi Receiver will be. It should show a blue plug indicating the receiver is detected and should have a “Manage” link that you can click on to access the UI of the receiver product. You click on a port, e.g., Wave WiFi, to switch to it in Manual mode. There is an Automatic (Fail-over) as well. You would need to set the Settings > Network Settings > (pick a WAN port) > “Auto Priority #”.

There is a 100 page + User Manual built into the routers. There is context-sensitive help for every page via a “?” or Book icon to the right of the page title and clickable “?” help with the fields you need to modify.

Wave WiFi Routers – MBR500 Series and MNC1200 Series will broadcast a WiFi signal, by default, with a name like “Wave WiFi AP XXXXXX” where the X is Letters and Numbers (Last 6 of the MAC address of the AP.)

The router password is the Serial # on a sticker located on the bottom of the router and the original box. The password for MBR will look like “RSN-XXXX” and for MNC “CSN-XXXX”. The X’s are Numbers.

Our Rogue Series products and Router products run on 12vDC 1 amp. Our Professional Series products also run on 12vDC 1-amp. Some products come with 120vAC wall plug to 12vDC 1-amp adapters and a Cigarette Light Socket plug. Our Yacht AP DB’s run on 24vDC and should be used with the supplied PoE and wall plug adapters. Our PoE adapters are “Passive PoE”. These systems are not designed to run from any other PoE system (e.g., Router or Ethernet Switch that supplies other standards-compliant PoE). Likely those other PoE systems will never even supply power. 

However, our Yacht AP DB product can run from an 802.3af compliant PoE, or the included Passive PoE and 24vDC power supply. There are two kinds of 802.3xx PoE. We have a document “PoE-802.3af-802.3at” describing these standards. Our only product that runs on a PoE Ethernet Switch (802.3af) is the Yacht AP DB. Typically, if a switch supplies PoE power, it will follow both standards and negotiate it on the wire (over the Ethernet cable connection.)

We recommend using an Uninterruptable Power Supply (UPS) for systems that plug into 120vAC outlets. They would prevent power glitches and spikes. Direct DC – should only be done by someone qualified to make such connections. Our products need Isolated – Regulated DC power. We do offer a DC-DC Regulator should anyone need one. 

• The Quick Start Guide provided with each unit will walk you through the installation and setup step by step.
• Keep in mind that all Wave WiFi products are web-browser-based; there is no software to install.
• The only setup is connecting the product for DC power and Ethernet and connecting that to a computer or Router (Usually WiFi Router) to allow you to connect to it.

• The Quick Start Guide provided with each unit will walk you through the installation and setup step by step.
• If it is a “50” product with Cellular – there should be a SIM Information sheet in the box.
• There is a 116-page manual built into the router products. The product will operate by default out-of-the-box with the default configuration, or you can use advanced features to do more configuration, if necessary.

There is a Quick Start Guide with every product. Once connected as per the QSG, you should be able to open a web browser and enter the IP Address of the product.

Routers: 192.168.101.1 (Routers will not have a password unless you have set one.)

WiFi Products: 192.168.89.1 (WiFi products do not have a password to log in.)

No, you do not need to register your unit for it to work. It is truly “Plug and Play”.

• You should never have to restore factory defaults. The WiFi products should not be reset to factory defaults. Pressing any reset button might necessitate the unit to be returned to Wave WiFi tech support with possible additional charges not covered by warranty.
• Router products have factory default capabilities, but they should only be performed with Wave WiFi tech support guidance.

No, you would not connect to your wireless router. That would make a circle – looping you back to your network, without any Internet access, and causing other networking problems. Newer Wave WiFi products, the firmware, has a feature allowing you to “Ignore” such access points and routers – to take them off the scan page and prevent you from attempting to connect to them.

You are generally looking for Public WiFi. The only exceptions will be if you know what you are connecting to – such as someone else’s boat that has allowed you or a Personal Hotspot that you own. You would not connect to your boat name and should not connect to things that are not public. Connecting to someone’s HP Printer would not get you Internet access.

If you are connecting wirelessly, make sure you are connecting to your onboard WiFi that has the system connected to it.

Turn off your WiFi or other network connections to your computer/laptop if you connect using a cable.

Check electrical power to systems. See Quick Start Guides for information on connections. With a PoE “Y” cable, Rogue and Tidal Wave products should have two solid green LED lights. Other systems have power indicator lights.

You should automatically get IP settings (DHCP) from the system and access it on its IP Address. (See Quick Start Guide for the product.)

Every computer and portable device has a way to check IP address settings. You can use Google on how to find your IP settings on your computer or device.

15 – 20 Feet above the water line is ideal for catching signals. Cellular antennas can be installed higher as the cell towers usually are higher up than WiFi systems.

NMEA has a couple of guides online (search in Google) about antenna installations. But in general, 1-foot spacing is good from other antennas and radar. It may not be possible to locate all antennas in optimum locations. Most installations are a compromise. We suggest 3 feet from other obstructions.

The range that Wave WiFi equipment can connect to shore stations can vary greatly depending on the type of equipment and antenna positioning on board the vessel, as well as the configuration of the shoreside station. Both frequency and antenna height of Shoreside WiFi hot spots effect signal propagation. 5 GHz WiFi has less range because of its higher frequency (shorter wavelength), but it has better speed and less interference. 5 GHz is typically accessible for 1000’. With a longer wavelength, 2.4 GHz WiFi connects further than 5 GHz. It is typically accessible at 1 mile or less but with a good base hotspot 3-5 miles can sometimes be achieved. Speeds degrade based on signal strength for both frequencies so more distant connections are slower. A stronger signal has more bits that can be packed in the signal, which adds speed and increases the range of connectivity. While Wave WiFi systems have very sensitive receivers, connection distances will vary due to the quality and propagation characteristics of the shoreside station as well as the type of system, set up, and installation on board.

Cellular connections vary greatly with factors like carrier, topography, cell tower height, and antenna beam direction, all coming into play. Most cell connections are good for approximately 5 miles, but some carriers focus their beams on shore which limits what can be picked up on boats. Some areas like Atlantic City New Jersey have Cell towers very close to the shoreline on top of tall buildings. On an offshore delivery using an external cell antenna, an MBR550 was able to connect briefly at 20 miles offshore but that is an extreme. In real world situations 5-10miles is more typical, and even that varies depending on the area, carrier and set up. Weak cell signal also degrades performance creating slower or limited connection.

s.

How you insert the sim card depends on the product, and there are usually labels on the product to help guide you. You want to insert the sim card per the instructions. You will want to enter the APN in settings in the product. You will also want to “Reset Interface” on Mobile Data 1 if you have just inserted or changed sim cards. Be patient and wait for approximately 5 minutes after resetting interface before expecting it to connect. You will want to click the Mobile Data 1 Interface in the middle of it and click OK to connect to the Internet with that interface. We hope and recommend that you have the cellular topside antenna installed and connected to the product. There should be a Sim Set Up instruction sheet with the device. 

There are five ports on our routers.

Port #1 – Blue Port – Main LAN port.

Port #2 – Yellow Port – Wave WiFi WAN port (Your WiFi Receiver goes here.)

Port #3 – Yellow Port – Cellular WAN port (Can be any WAN source.)

Port #4 – Yellow Port – VSAT WAN port (Can be any WAN source.)

Port #5 – Yellow Port – Guest LAN port.

On the UI, the ports look like the physical router. Port #2 Wave WiFi is where your Wave WiFi Receiver will be. It should show a blue plug indicating the receiver is detected and should have a “Manage” link that you can click on to access the UI of the receiver product. You click on a port, e.g., Wave WiFi, to switch to it in Manual mode. There is an Automatic (Fail-over) as well. You would need to set the Settings > Network Settings > (pick a WAN port) > “Auto Priority #”.

There is a 100 page + User Manual built into the routers. There is context-sensitive help for every page via a “?” or Book icon to the right of the page title and clickable “?” help with the fields you need to modify.

Our WiFi Receiver systems are intuitive and straightforward while providing the information and features that our customers need. You start on the main page, the Scan Page. This page tells you how many WiFi signals (networks) it is finding.

There is a menu along the left side of the page (on smaller devices such as phones, there is a Hamburger Stack [collapsed menu] in the upper left that you can tap on to drop down the menu). A lot of features and settings are accessible from this menu.

The Scan Page seeks and presents available WiFi Hotspots that you can connect to. You will notice that they indicate Name (SSID), Whether they are “locked” or “unlocked” (WPA2 secured or not), Channel (or x Aps [+], and Signal Strength both in a color graph form and in dBm.

You click in the middle of the rectangle of your chosen Hotspot and click the “Connect” button to connect to it. It should go through “Checking IP” followed by – hopefully 3 “YES” for Connected to Network, Got IP, Got Internet. You should be online at that point. In the upper right of the page, you will see an indication in the green of a checkmark and the name of the Internet provider you just connected to. You will also see a yellow half-circle with a star and a green half-circle with a checkmark, indicating that you are connected to the Internet.

It is also possible to get something called “Captive Portal”. Internet: orange checkmark, which means that the Hotspot requires further sign-on to gain Internet access.

There should be a Quick Start setup sheet with a Yacht AP DB.

There two most essential aspects of the Yacht AP DB are as follows:

1. Use the supplied 24v adapter to power it. Do not use that adapter for any other Wave WiFi products.
2. The PoE adapter connection is labeled for Ethernet ports. The port labeled “POE” takes the CAT5 going towards the Yacht AP DB unit itself, the port labeled “LAN” takes the CAT5 going towards your router (or WiFi Receivers Ethernet connection.)

For our routers, that LAN side will likely connect to Port 1 “Main LAN” or Port 5 “Guest LAN”. The Guest LAN, by default, does not allow access to the router UI for security purposes. You can change the settings by going to the check box in Settings > Network Settings > Guest LAN > “Guest LAN:  Use as guest LAN port”. If you uncheck this, then Port 5 is just another LAN (with 192.168.105.X network range).

How do you connect it directly to a Wave WiFi Receiver if the only two devices are involved (no router or LAN switch hub)?

On a Wave WiFi Receiver with no PoE adapter (power is 4-pin DC power), the CAT 5 from the WiFi Receiver can connect directly to the “LAN” side of the Yacht AP DB’s PoE. The Yacht AP itself plugs into the “POE” side of the PoE block. Power is supplied to the Yacht AP. The Yacht AP will get IP settings (DHCP) from the WiFi Receiver and will show up on the Scan Page of the receiver. With Rogue products or Tidal Wave with a PoE Y cable, the rigid CAT5 plug on the y side of that PoE will plug directly into the “LAN” side of the Yacht AP DB’s PoE.

Yacht AP DB is a DHCP Client, which differs from our other products, which are DHCP Servers. For the Yacht AP DB to work and be manageable, it must get IP settings from *something* that is a DHCP Server. Yacht AP DB’s are detected by our router products and show up under “Local Aps” on the router menu. They then become manageable by clicking on their “Manage” button. That is how they get configured. This differs from built-in APs (Radio 0 or Radio 0 / Radio 1), which are directly configurable within the Local APs page.

Our products are not locked to a particular cellular provider (carrier). You need a 2FF (Form Factor) Sim Card (usually given on a 1FF credit card sized card.) already activated, data only, no E911 services on it. You are free to choose your carrier. We are not a cell service provider; we are just providing the equipment to help you connect to Cellular 3G – 4G further than you otherwise could and share that to multiple users’ devices onboard.

When our products are connected to the Internet, we provide a Push Notification via a Banner at the top of the page. You can email support@wavewifi.com with your Serial # and current Firmware version if you do not get the banner. Serial numbers and Firmware versions are on the Settings page (Routers Settings > Miscellaneous) and the Bottom Right.

We send Quick Start Guides with all our products. They are also available for download on our website.

There are many things that you can hover over in the UI to get explanations. Our router products have context-sensitive help with “?” or “BOOK” icons on page titles to bring you relevant help. There is a 116 page + manual in the router products.

1. From the email, you must tap on the file to retrieve it.
2. Then tap on the file (still in the email message)
3. Tap on the SHARE up arrow thing in the upper right.
4. Scroll down and choose “Save to Files”.
5. Click SAVE in the upper right. (Or you can choose the Downloads folder.)
6. If you did not choose Downloads, it would be in the MAIN folder of ON MY IPAD; otherwise, it will be in DOWNLOADS.

You should be able to select that file …  then … from the Settings > Upgrade firmware> Icon with Computer/Up arrow above it.

No, you do not need to register your unit for it to work. It is truly “Plug and Play”.

• You should never have to restore factory defaults. The WiFi products should not be reset to factory defaults. Pressing any reset button might necessitate the unit to be returned to Wave WiFi tech support with possible additional charges not covered by warranty.
• Router products have factory default capabilities, but they should only be performed with Wave WiFi tech support guidance.

No, you would not connect to your wireless router. That would make a circle – looping you back to your network, without any Internet access, and causing other networking problems. Newer Wave WiFi products, the firmware, has a feature allowing you to “Ignore” such access points and routers – to take them off the scan page and prevent you from attempting to connect to them.

You are generally looking for Public WiFi. The only exceptions will be if you know what you are connecting to – such as someone else’s boat that has allowed you or a Personal Hotspot that you own. You would not connect to your boat name and should not connect to things that are not public. Connecting to someone’s HP Printer would not get you Internet access.

If you are connecting wirelessly, make sure you are connecting to your onboard WiFi that has the system connected to it.

Turn off your WiFi or other network connections to your computer/laptop if you connect using a cable.

Check electrical power to systems. See Quick Start Guides for information on connections. With a PoE “Y” cable, Rogue and Tidal Wave products should have two solid green LED lights. Other systems have power indicator lights.

You should automatically get IP settings (DHCP) from the system and access it on its IP Address. (See Quick Start Guide for the product.)

Every computer and portable device has a way to check IP address settings. You can use Google on how to find your IP settings on your computer or device.

15 – 20 Feet above the water line is ideal for catching signals. Cellular antennas can be installed higher as the cell towers usually are higher up than WiFi systems.

The range that Wave WiFi equipment can connect to shore stations can vary greatly depending on the type of equipment and antenna positioning on board the vessel, as well as the configuration of the shoreside station. Both frequency and antenna height of Shoreside WiFi hot spots effect signal propagation. 5 GHz WiFi has less range because of its higher frequency (shorter wavelength), but it has better speed and less interference. 5 GHz is typically accessible for 1000’. With a longer wavelength, 2.4 GHz WiFi connects further than 5 GHz. It is typically accessible at 1 mile or less but with a good base hotspot 3-5 miles can sometimes be achieved. Speeds degrade based on signal strength for both frequencies so more distant connections are slower. A stronger signal has more bits that can be packed in the signal, which adds speed and increases the range of connectivity. While Wave WiFi systems have very sensitive receivers, connection distances will vary due to the quality and propagation characteristics of the shoreside station as well as the type of system, set up, and installation on board.

Cellular connections vary greatly with factors like carrier, topography, cell tower height, and antenna beam direction, all coming into play. Most cell connections are good for approximately 5 miles, but some carriers focus their beams on shore which limits what can be picked up on boats. Some areas like Atlantic City New Jersey have Cell towers very close to the shoreline on top of tall buildings. On an offshore delivery using an external cell antenna, an MBR550 was able to connect briefly at 20 miles offshore but that is an extreme. In real world situations 5-10miles is more typical, and even that varies depending on the area, carrier and set up. Weak cell signal also degrades performance creating slower or limited connection.

s.

How you insert the sim card depends on the product, and there are usually labels on the product to help guide you. You want to insert the sim card per the instructions. You will want to enter the APN in settings in the product. You will also want to “Reset Interface” on Mobile Data 1 if you have just inserted or changed sim cards. Be patient and wait for approximately 5 minutes after resetting interface before expecting it to connect. You will want to click the Mobile Data 1 Interface in the middle of it and click OK to connect to the Internet with that interface. We hope and recommend that you have the cellular topside antenna installed and connected to the product. There should be a Sim Set Up instruction sheet with the device. 

There should be a Quick Start setup sheet with a Yacht AP DB.

There two most essential aspects of the Yacht AP DB are as follows:

1. Use the supplied 24v adapter to power it. Do not use that adapter for any other Wave WiFi products.
2. The PoE adapter connection is labeled for Ethernet ports. The port labeled “POE” takes the CAT5 going towards the Yacht AP DB unit itself, the port labeled “LAN” takes the CAT5 going towards your router (or WiFi Receivers Ethernet connection.)

For our routers, that LAN side will likely connect to Port 1 “Main LAN” or Port 5 “Guest LAN”. The Guest LAN, by default, does not allow access to the router UI for security purposes. You can change the settings by going to the check box in Settings > Network Settings > Guest LAN > “Guest LAN:  Use as guest LAN port”. If you uncheck this, then Port 5 is just another LAN (with 192.168.105.X network range).

How do you connect it directly to a Wave WiFi Receiver if the only two devices are involved (no router or LAN switch hub)?

On a Wave WiFi Receiver with no PoE adapter (power is 4-pin DC power), the CAT 5 from the WiFi Receiver can connect directly to the “LAN” side of the Yacht AP DB’s PoE. The Yacht AP itself plugs into the “POE” side of the PoE block. Power is supplied to the Yacht AP. The Yacht AP will get IP settings (DHCP) from the WiFi Receiver and will show up on the Scan Page of the receiver. With Rogue products or Tidal Wave with a PoE Y cable, the rigid CAT5 plug on the y side of that PoE will plug directly into the “LAN” side of the Yacht AP DB’s PoE.

Yacht AP DB is a DHCP Client, which differs from our other products, which are DHCP Servers. For the Yacht AP DB to work and be manageable, it must get IP settings from *something* that is a DHCP Server. Yacht AP DB’s are detected by our router products and show up under “Local Aps” on the router menu. They then become manageable by clicking on their “Manage” button. That is how they get configured. This differs from built-in APs (Radio 0 or Radio 0 / Radio 1), which are directly configurable within the Local APs page.

Our products are not locked to a particular cellular provider (carrier). You need a 2FF (Form Factor) Sim Card (usually given on a 1FF credit card sized card.) already activated, data only, no E911 services on it. You are free to choose your carrier. We are not a cell service provider; we are just providing the equipment to help you connect to Cellular 3G – 4G further than you otherwise could and share that to multiple users’ devices onboard.

When our products are connected to the Internet, we provide a Push Notification via a Banner at the top of the page. You can email support@wavewifi.com with your Serial # and current Firmware version if you do not get the banner. Serial numbers and Firmware versions are on the Settings page (Routers Settings > Miscellaneous) and the Bottom Right.

We send Quick Start Guides with all our products. They are also available for download on our website.

There are many things that you can hover over in the UI to get explanations. Our router products have context-sensitive help with “?” or “BOOK” icons on page titles to bring you relevant help. There is a 116 page + manual in the router products.

1. From the email, you must tap on the file to retrieve it.
2. Then tap on the file (still in the email message)
3. Tap on the SHARE up arrow thing in the upper right.
4. Scroll down and choose “Save to Files”.
5. Click SAVE in the upper right. (Or you can choose the Downloads folder.)
6. If you did not choose Downloads, it would be in the MAIN folder of ON MY IPAD; otherwise, it will be in DOWNLOADS.

You should be able to select that file …  then … from the Settings > Upgrade firmware> Icon with Computer/Up arrow above it.