FAQs and Support

• Yes, you can connect our WiFi products to a Wireless Router.
• It needs to have a WAN/Internet (Ethernet) port to accept the product connection. Network settings are provided automatically to the WiFi product it is plugged into.
• How you provide DC power to a router is important to consider. Some boats (and vehicles, e.g., RV’s) need to connect direct 12vDC (no 120vAC to DC wall plug). You need to know what such a router requires and be very careful with voltage and polarity. Other companies’ router products are beyond the scope of our support.
• Wave WiFi makes router products – have a look at https://www.wavewifi.com/product-category/network-routers/.
• We also make Access Points – See our Yacht AP DB. https://www.wavewifi.com/product/yacht-ap-db/.

Wave WiFi products do not require any specific computer or OS to function. The firmware is web-browser-based and built-in to each unit. Regardless of what OS your device uses, you can depend upon Wave WiFi to get you connected and keep you connected. The products work over standard Ethernet (wired network) and WiFi (wireless) network connections.

Rogue Series products do not have 802.11 AC capability. Our EC-HP-DB-AC and Tidal Wave – Professional Series have 802.11 AC with MU-MIMO (Multi-User / Multi-In Multi-Out) capability; this provides multiple connection streams for faster speeds – in the 5 GHz band. There is MIMO also in 2.4 GHz with 802.11 N functionality.

Yes, we have a continuously growing number of RV and Motor Coach customers. You might consider our Rogue Reach or Rogue Reach DB, as they can be ratchet mount installed to fold over if needed.

We recommend our Professional Series systems (50 ft. + boat) and Rogue Series for ( < 50 ft. boat). Still, it’s not a hard line as other things can affect the choice such as the number of guests/crew, usage – e.g., lots of streaming to portables and televisions requiring more speed/bandwidth.

We have both our Rogue Pro series and our Professional Series. The professional series is a more demanding installation, with coax cable runs for topside antennas. In contrast, the Rogue series is just the unit installation and a CAT5 network cable run down inside the boat. HP-DB-AC and Tidal Wave have WiFi 5 (802.11ac), whereas the Rogue Series has WiFi 4 (802.11n) and a single antenna only. With multiple antennas and WiFi 5, you have MU-MIMO with a compatible marina Hotspot; you can have multi-user, multi-in/multi-out for numerous simultaneous transmissions (=faster speeds.)

https://www.wavewifi.com/product-category/wifi-receivers/ (Rogue Series)

https://www.wavewifi.com/product-category/professional-series/ (Professional Series)

If you wanted Cellular and WiFi in one, the top end system is Tidal Wave (Under Professional Series)

We also have network routers on:

https://www.wavewifi.com/product-category/network-routers/

Router products that end in “50” have Cellular – Sim – 4G LTE capability.

You could do Rogue Pro DB + MNC1250 or MBR550 to get Cellular and WiFi.

Or go for HP-DB-AC + MNC1250.

Or go for Tidal Wave (you still need an MBR500 or MNC1200 for inside distribution of what Tidal Wave supplies.

We have “Where to Buy” on our website, where you can enter your city or zip code and look up dealers that sell the products, some of which will do service calls and installations.

Rogue products have a 1-year limited warranty.

Professional Series products have a 2-year limited warranty.

Routers are a 1-year limited warranty.

Access Points have a 1-year limited warranty.

Wave WiFi products have a Limited Warranty. If you need a copy of this, please contact us.

We send Quick Start Guides with all our products. They are also available for download on our website.

There are many things that you can hover over in the UI to get explanations. Our router products have context-sensitive help with “?” or “BOOK” icons on page titles to bring you relevant help. There is a 116 page + manual in the router products.

• Yes, you can connect our WiFi products to a Wireless Router.
• It needs to have a WAN/Internet (Ethernet) port to accept the product connection. Network settings are provided automatically to the WiFi product it is plugged into.
• How you provide DC power to a router is important to consider. Some boats (and vehicles, e.g., RV’s) need to connect direct 12vDC (no 120vAC to DC wall plug). You need to know what such a router requires and be very careful with voltage and polarity. Other companies’ router products are beyond the scope of our support.
• Wave WiFi makes router products – have a look at https://www.wavewifi.com/product-category/network-routers/.
• We also make Access Points – See our Yacht AP DB. https://www.wavewifi.com/product/yacht-ap-db/.

Rogue Series products do not have 802.11 AC capability. Our EC-HP-DB-AC and Tidal Wave – Professional Series have 802.11 AC with MU-MIMO (Multi-User / Multi-In Multi-Out) capability; this provides multiple connection streams for faster speeds – in the 5 GHz band. There is MIMO also in 2.4 GHz with 802.11 N functionality.

We recommend our Professional Series systems (50 ft. + boat) and Rogue Series for ( < 50 ft. boat). Still, it’s not a hard line as other things can affect the choice such as the number of guests/crew, usage – e.g., lots of streaming to portables and televisions requiring more speed/bandwidth.

We have both our Rogue Pro series and our Professional Series. The professional series is a more demanding installation, with coax cable runs for topside antennas. In contrast, the Rogue series is just the unit installation and a CAT5 network cable run down inside the boat. HP-DB-AC and Tidal Wave have WiFi 5 (802.11ac), whereas the Rogue Series has WiFi 4 (802.11n) and a single antenna only. With multiple antennas and WiFi 5, you have MU-MIMO with a compatible marina Hotspot; you can have multi-user, multi-in/multi-out for numerous simultaneous transmissions (=faster speeds.)

https://www.wavewifi.com/product-category/wifi-receivers/ (Rogue Series)

https://www.wavewifi.com/product-category/professional-series/ (Professional Series)

If you wanted Cellular and WiFi in one, the top end system is Tidal Wave (Under Professional Series)

We also have network routers on:

https://www.wavewifi.com/product-category/network-routers/

Router products that end in “50” have Cellular – Sim – 4G LTE capability.

You could do Rogue Pro DB + MNC1250 or MBR550 to get Cellular and WiFi.

Or go for HP-DB-AC + MNC1250.

Or go for Tidal Wave (you still need an MBR500 or MNC1200 for inside distribution of what Tidal Wave supplies.

Rogue products have a 1-year limited warranty.

Professional Series products have a 2-year limited warranty.

Routers are a 1-year limited warranty.

Access Points have a 1-year limited warranty.

Wave WiFi products have a Limited Warranty. If you need a copy of this, please contact us.

We send Quick Start Guides with all our products. They are also available for download on our website.

There are many things that you can hover over in the UI to get explanations. Our router products have context-sensitive help with “?” or “BOOK” icons on page titles to bring you relevant help. There is a 116 page + manual in the router products.

• Yes, you can connect our WiFi products to a Wireless Router.
• It needs to have a WAN/Internet (Ethernet) port to accept the product connection. Network settings are provided automatically to the WiFi product it is plugged into.
• How you provide DC power to a router is important to consider. Some boats (and vehicles, e.g., RV’s) need to connect direct 12vDC (no 120vAC to DC wall plug). You need to know what such a router requires and be very careful with voltage and polarity. Other companies’ router products are beyond the scope of our support.
• Wave WiFi makes router products – have a look at https://www.wavewifi.com/product-category/network-routers/.
• We also make Access Points – See our Yacht AP DB. https://www.wavewifi.com/product/yacht-ap-db/.

Rogue Series products do not have 802.11 AC capability. Our EC-HP-DB-AC and Tidal Wave – Professional Series have 802.11 AC with MU-MIMO (Multi-User / Multi-In Multi-Out) capability; this provides multiple connection streams for faster speeds – in the 5 GHz band. There is MIMO also in 2.4 GHz with 802.11 N functionality.

• Yes, you can connect our WiFi products to a Wireless Router.
• It needs to have a WAN/Internet (Ethernet) port to accept the product connection. Network settings are provided automatically to the WiFi product it is plugged into.
• How you provide DC power to a router is important to consider. Some boats (and vehicles, e.g., RV’s) need to connect direct 12vDC (no 120vAC to DC wall plug). You need to know what such a router requires and be very careful with voltage and polarity. Other companies’ router products are beyond the scope of our support.
• Wave WiFi makes router products – have a look at https://www.wavewifi.com/product-category/network-routers/.
• We also make Access Points – See our Yacht AP DB. https://www.wavewifi.com/product/yacht-ap-db/.

Rogue Series products do not have 802.11 AC capability. Our EC-HP-DB-AC and Tidal Wave – Professional Series have 802.11 AC with MU-MIMO (Multi-User / Multi-In Multi-Out) capability; this provides multiple connection streams for faster speeds – in the 5 GHz band. There is MIMO also in 2.4 GHz with 802.11 N functionality.

Yes, we have a continuously growing number of RV and Motor Coach customers. You might consider our Rogue Reach or Rogue Reach DB, as they can be ratchet mount installed to fold over if needed.

We send Quick Start Guides with all our products. They are also available for download on our website.

There are many things that you can hover over in the UI to get explanations. Our router products have context-sensitive help with “?” or “BOOK” icons on page titles to bring you relevant help. There is a 116 page + manual in the router products.

We send Quick Start Guides with all our products. They are also available for download on our website.

There are many things that you can hover over in the UI to get explanations. Our router products have context-sensitive help with “?” or “BOOK” icons on page titles to bring you relevant help. There is a 116 page + manual in the router products.