Frequently Asked Questions

Need help setting up your Wave WiFi system or figuring out which product is right for your vessel? Explore our most frequently asked questions organized by topic to get quick answers and helpful info.

Browse Common Questions

Buying
  • Yes, you can connect our WiFi products to a Wireless Router.
  • It needs to have a WAN/Internet (Ethernet) port to accept the product connection. Network settings are provided automatically to the WiFi product it is plugged into.
  • How you provide DC power to a router is important to consider. Some boats (and vehicles, e.g., RV’s) need to connect direct 12vDC (no 120vAC to DC wall plug). You need to know what such a router requires and be very careful with voltage and polarity. Other companies’ router products are beyond the scope of our support.
  • Wave WiFi makes router products – have a look at https://www.wavewifi.com/product-category/network-routers/.
  • We also make Access Points – See our Yacht AP DB. https://www.wavewifi.com/product/yacht-ap-db/.
Compability
  • Yes, you can connect our WiFi products to a Wireless Router.
  • It needs to have a WAN/Internet (Ethernet) port to accept the product connection. Network settings are provided automatically to the WiFi product it is plugged into.
  • How you provide DC power to a router is important to consider. Some boats (and vehicles, e.g., RV’s) need to connect direct 12vDC (no 120vAC to DC wall plug). You need to know what such a router requires and be very careful with voltage and polarity. Other companies’ router products are beyond the scope of our support.
  • Wave WiFi makes router products – have a look at https://www.wavewifi.com/product-category/network-routers/.
  • We also make Access Points – See our Yacht AP DB. https://www.wavewifi.com/product/yacht-ap-db/.
Professional Series

There is a Quick Start Guide with every product. Once connected as per the QSG, you should be able to open a web browser and enter the IP Address of the product.

Routers: 192.168.101.1 (The password by default is the serial # of the product on the affixed product label.)

WiFi Products: 192.168.89.1 (WiFi products do not have a password to log in.)

  • Yes, you can connect our WiFi products to a Wireless Router.
  • It needs to have a WAN/Internet (Ethernet) port to accept the product connection. Network settings are provided automatically to the WiFi product it is plugged into.
  • How you provide DC power to a router is important to consider. Some boats (and vehicles, e.g., RV’s) need to connect direct 12vDC (no 120vAC to DC wall plug). You need to know what such a router requires and be very careful with voltage and polarity. Other companies’ router products are beyond the scope of our support.
  • Wave WiFi makes router products – have a look at https://www.wavewifi.com/product-category/network-routers/.
  • We also make Access Points – See our Yacht AP DB. https://www.wavewifi.com/product/yacht-ap-db/.
Rogue Series

There is a Quick Start Guide with every product. Once connected as per the QSG, you should be able to open a web browser and enter the IP Address of the product.

Routers: 192.168.101.1 (The password by default is the serial # of the product on the affixed product label.)

WiFi Products: 192.168.89.1 (WiFi products do not have a password to log in.)

  • Yes, you can connect our WiFi products to a Wireless Router.
  • It needs to have a WAN/Internet (Ethernet) port to accept the product connection. Network settings are provided automatically to the WiFi product it is plugged into.
  • How you provide DC power to a router is important to consider. Some boats (and vehicles, e.g., RV’s) need to connect direct 12vDC (no 120vAC to DC wall plug). You need to know what such a router requires and be very careful with voltage and polarity. Other companies’ router products are beyond the scope of our support.
  • Wave WiFi makes router products – have a look at https://www.wavewifi.com/product-category/network-routers/.
  • We also make Access Points – See our Yacht AP DB. https://www.wavewifi.com/product/yacht-ap-db/.
Routers
Categories: Routers Set Up
  • The Quick Start Guide provided with each unit will walk you through the installation and setup step by step.
  • If it is a “50” product with Cellular – there should be a SIM Information sheet in the box.
  • There is a 116-page manual built into the router products. The product will operate by default out-of-the-box with the default configuration, or you can use advanced features to do more configuration, if necessary.

There is a Quick Start Guide with every product. Once connected as per the QSG, you should be able to open a web browser and enter the IP Address of the product.

Routers: 192.168.101.1 (The password by default is the serial # of the product on the affixed product label.)

WiFi Products: 192.168.89.1 (WiFi products do not have a password to log in.)

Categories: Routers Set Up
portsports

There are five ports on our routers.

Port #1 – Blue Port – Main LAN port.

Port #2 – Yellow Port – Wave WiFi WAN port (Your WiFi Receiver goes here.)

Port #3 – Yellow Port – Cellular WAN port (Can be any WAN source.)

Port #4 – Yellow Port – VSAT WAN port (Can be any WAN source.)

Port #5 – Yellow Port – Guest LAN port.

On the UI, the ports look like the physical router. Port #2 Wave WiFi is where your Wave WiFi Receiver will be. It should show a blue plug indicating the receiver is detected and should have a “Manage” link that you can click on to access the UI of the receiver product. You click on a port, e.g., Wave WiFi, to switch to it in Manual mode. There is an Automatic (Fail-over) as well. You would need to set the Settings > Network Settings > (pick a WAN port) > “Auto Priority #”.

There is a 100 page + User Manual built into the routers. There is context-sensitive help for every page via a “?” or Book icon to the right of the page title and clickable “?” help with the fields you need to modify.

Set Up
Categories: Routers Set Up
  • The Quick Start Guide provided with each unit will walk you through the installation and setup step by step.
  • If it is a “50” product with Cellular – there should be a SIM Information sheet in the box.
  • There is a 116-page manual built into the router products. The product will operate by default out-of-the-box with the default configuration, or you can use advanced features to do more configuration, if necessary.

There is a Quick Start Guide with every product. Once connected as per the QSG, you should be able to open a web browser and enter the IP Address of the product.

Routers: 192.168.101.1 (The password by default is the serial # of the product on the affixed product label.)

WiFi Products: 192.168.89.1 (WiFi products do not have a password to log in.)

Categories: Routers Set Up
portsports

There are five ports on our routers.

Port #1 – Blue Port – Main LAN port.

Port #2 – Yellow Port – Wave WiFi WAN port (Your WiFi Receiver goes here.)

Port #3 – Yellow Port – Cellular WAN port (Can be any WAN source.)

Port #4 – Yellow Port – VSAT WAN port (Can be any WAN source.)

Port #5 – Yellow Port – Guest LAN port.

On the UI, the ports look like the physical router. Port #2 Wave WiFi is where your Wave WiFi Receiver will be. It should show a blue plug indicating the receiver is detected and should have a “Manage” link that you can click on to access the UI of the receiver product. You click on a port, e.g., Wave WiFi, to switch to it in Manual mode. There is an Automatic (Fail-over) as well. You would need to set the Settings > Network Settings > (pick a WAN port) > “Auto Priority #”.

There is a 100 page + User Manual built into the routers. There is context-sensitive help for every page via a “?” or Book icon to the right of the page title and clickable “?” help with the fields you need to modify.