Frequently Asked Questions

Need help setting up your Wave WiFi system or figuring out which product is right for your vessel? Explore our most frequently asked questions organized by topic to get quick answers and helpful info.

Browse Common Questions

Category: Troubleshooting

We would need the Serial # or MAC address of the unit. 

Rogue Pro DB has a License Page: http://192.168.89.1/cgi-bin/license?setup=license that has the MAC address.

Rogue Wave and Pro 2.4 GHz have a License Page: http://192.168.89.1/?setup=license that has the MAC address.

Professional Series should have a similar License Page. With the Serial # and MAC address, we can look up the device and give you a link to re-license it and fix these errors.

Power fluctuations or spikes in power to the system are usually the cause of this issue. See Power #1 above. 

Tags: Issues, Set Up