Frequently Asked Questions
Need help setting up your Wave WiFi system or figuring out which product is right for your vessel? Explore our most frequently asked questions organized by topic to get quick answers and helpful info.
Browse Common Questions
Professional Series
There is a Quick Start Guide with every product. Once connected as per the QSG, you should be able to open a web browser and enter the IP Address of the product.
Routers: 192.168.101.1 (The password by default is the serial # of the product on the affixed product label.)
WiFi Products: 192.168.89.1 (WiFi products do not have a password to log in.)
Rogue Series
There is a Quick Start Guide with every product. Once connected as per the QSG, you should be able to open a web browser and enter the IP Address of the product.
Routers: 192.168.101.1 (The password by default is the serial # of the product on the affixed product label.)
WiFi Products: 192.168.89.1 (WiFi products do not have a password to log in.)
Routers
There is a Quick Start Guide with every product. Once connected as per the QSG, you should be able to open a web browser and enter the IP Address of the product.
Routers: 192.168.101.1 (The password by default is the serial # of the product on the affixed product label.)
WiFi Products: 192.168.89.1 (WiFi products do not have a password to log in.)
There are five ports on our routers.
Port #1 – Blue Port – Main LAN port.
Port #2 – Yellow Port – Wave WiFi WAN port (Your WiFi Receiver goes here.)
Port #3 – Yellow Port – Cellular WAN port (Can be any WAN source.)
Port #4 – Yellow Port – VSAT WAN port (Can be any WAN source.)
Port #5 – Yellow Port – Guest LAN port.
On the UI, the ports look like the physical router. Port #2 Wave WiFi is where your Wave WiFi Receiver will be. It should show a blue plug indicating the receiver is detected and should have a “Manage” link that you can click on to access the UI of the receiver product. You click on a port, e.g., Wave WiFi, to switch to it in Manual mode. There is an Automatic (Fail-over) as well. You would need to set the Settings > Network Settings > (pick a WAN port) > “Auto Priority #”.
There is a 100 page + User Manual built into the routers. There is context-sensitive help for every page via a “?” or Book icon to the right of the page title and clickable “?” help with the fields you need to modify.
Set Up
Wave WiFi Routers – MBR500 Series and MNC1200 Series will broadcast a WiFi signal, by default, with a name like “Wave WiFi AP XXXXXX” where the X is Letters and Numbers (Last 6 of the MAC address of the AP.)
The router password is the Serial # on a sticker located on the bottom of the router and the original box. The password for MBR will look like “RSN-XXXX” and for MNC “CSN-XXXX”. The X’s are Numbers.
There is a Quick Start Guide with every product. Once connected as per the QSG, you should be able to open a web browser and enter the IP Address of the product.
Routers: 192.168.101.1 (The password by default is the serial # of the product on the affixed product label.)
WiFi Products: 192.168.89.1 (WiFi products do not have a password to log in.)
No, you do not need to register your unit for it to work. It is truly “Plug and Play”.
There are five ports on our routers.
Port #1 – Blue Port – Main LAN port.
Port #2 – Yellow Port – Wave WiFi WAN port (Your WiFi Receiver goes here.)
Port #3 – Yellow Port – Cellular WAN port (Can be any WAN source.)
Port #4 – Yellow Port – VSAT WAN port (Can be any WAN source.)
Port #5 – Yellow Port – Guest LAN port.
On the UI, the ports look like the physical router. Port #2 Wave WiFi is where your Wave WiFi Receiver will be. It should show a blue plug indicating the receiver is detected and should have a “Manage” link that you can click on to access the UI of the receiver product. You click on a port, e.g., Wave WiFi, to switch to it in Manual mode. There is an Automatic (Fail-over) as well. You would need to set the Settings > Network Settings > (pick a WAN port) > “Auto Priority #”.
There is a 100 page + User Manual built into the routers. There is context-sensitive help for every page via a “?” or Book icon to the right of the page title and clickable “?” help with the fields you need to modify.
Troubleshooting
No, you do not need to register your unit for it to work. It is truly “Plug and Play”.