Frequently Asked Questions

Need help setting up your Wave WiFi system or figuring out which product is right for your vessel? Explore our most frequently asked questions organized by topic to get quick answers and helpful info.

Browse Common Questions

Buying
  • Yes, you can connect our WiFi products to a Wireless Router.
  • It needs to have a WAN/Internet (Ethernet) port to accept the product connection. Network settings are provided automatically to the WiFi product it is plugged into.
  • How you provide DC power to a router is important to consider. Some boats (and vehicles, e.g., RV’s) need to connect direct 12vDC (no 120vAC to DC wall plug). You need to know what such a router requires and be very careful with voltage and polarity. Other companies’ router products are beyond the scope of our support.
  • Wave WiFi makes router products – have a look at https://www.wavewifi.com/product-category/network-routers/.
  • We also make Access Points – See our Yacht AP DB. https://www.wavewifi.com/product/yacht-ap-db/.

Rogue Series products do not have 802.11 AC capability. Our EC-HP-DB-AC and Tidal Wave – Professional Series have 802.11 AC with MU-MIMO (Multi-User / Multi-In Multi-Out) capability; this provides multiple connection streams for faster speeds – in the 5 GHz band. There is MIMO also in 2.4 GHz with 802.11 N functionality.

Tag: 802.11AC
Categories: Buying Compability

We recommend our Professional Series systems (50 ft. + boat) and Rogue Series for ( < 50 ft. boat). Still, it’s not a hard line as other things can affect the choice such as the number of guests/crew, usage – e.g., lots of streaming to portables and televisions requiring more speed/bandwidth.

We have both our Rogue Pro series and our Professional Series. The professional series is a more demanding installation, with coax cable runs for topside antennas. In contrast, the Rogue series is just the unit installation and a CAT5 network cable run down inside the boat. HP-DB-AC and Tidal Wave have WiFi 5 (802.11ac), whereas the Rogue Series has WiFi 4 (802.11n) and a single antenna only. With multiple antennas and WiFi 5, you have MU-MIMO with a compatible marina Hotspot; you can have multi-user, multi-in/multi-out for numerous simultaneous transmissions (=faster speeds.)

https://www.wavewifi.com/product-category/wifi-receivers/ (Rogue Series)

https://www.wavewifi.com/product-category/professional-series/ (Professional Series)

If you wanted Cellular and WiFi in one, the top end system is Tidal Wave (Under Professional Series)

We also have network routers on:

https://www.wavewifi.com/product-category/network-routers/

Router products that end in “50” have Cellular – Sim – 4G LTE capability.

You could do Rogue Pro DB + MNC1250 or MBR550 to get Cellular and WiFi.

Or go for HP-DB-AC + MNC1250.

Or go for Tidal Wave (you still need an MBR500 or MNC1200 for inside distribution of what Tidal Wave supplies.

Cellular

No, Wave WiFi provides products to help you connect further than you otherwise would, using Cellular and WiFi technologies. We help you connect to Public WiFi Hotspots and Cellular Towers (with a Sim Card and Service from a Cellular Carrier/Provider). We don’t provide the actual Internet Service; we just help you connect to it and share that onto an Onboard Network of wired and wireless devices.

Tags: Internet, ISP

Our products are not locked to a particular cellular provider (carrier). Our products take a 2FF size (Form Factor) Sim Card (usually given on a 1FF credit card sized card) that must already be activated, data only, and no E911 services provisioned on it. We are not a cell service provider, yet do provide various sim cards and competitive multi-carrier plans to help you stay connected and are tailored to the transient, seasonal, and/or high data boating community.

Tags: Cellular, SIM

Our Cat 20 5G cellular products are not locked to a particular cellular provider (carrier) but are limited to the sim cards/5G plans that We provide and have verified. All carrier networks are not fully completed and still transitioning across the globe. Please also recognize the limitation in distance for true 5G cellular on the water.

Tags: Cellular, SIM
Compability
  • Yes, you can connect our WiFi products to a Wireless Router.
  • It needs to have a WAN/Internet (Ethernet) port to accept the product connection. Network settings are provided automatically to the WiFi product it is plugged into.
  • How you provide DC power to a router is important to consider. Some boats (and vehicles, e.g., RV’s) need to connect direct 12vDC (no 120vAC to DC wall plug). You need to know what such a router requires and be very careful with voltage and polarity. Other companies’ router products are beyond the scope of our support.
  • Wave WiFi makes router products – have a look at https://www.wavewifi.com/product-category/network-routers/.
  • We also make Access Points – See our Yacht AP DB. https://www.wavewifi.com/product/yacht-ap-db/.

No, Wave WiFi provides products to help you connect further than you otherwise would, using Cellular and WiFi technologies. We help you connect to Public WiFi Hotspots and Cellular Towers (with a Sim Card and Service from a Cellular Carrier/Provider). We don’t provide the actual Internet Service; we just help you connect to it and share that onto an Onboard Network of wired and wireless devices.

Tags: Internet, ISP

Rogue Series products do not have 802.11 AC capability. Our EC-HP-DB-AC and Tidal Wave – Professional Series have 802.11 AC with MU-MIMO (Multi-User / Multi-In Multi-Out) capability; this provides multiple connection streams for faster speeds – in the 5 GHz band. There is MIMO also in 2.4 GHz with 802.11 N functionality.

Tag: 802.11AC
Categories: Buying Compability

We recommend our Professional Series systems (50 ft. + boat) and Rogue Series for ( < 50 ft. boat). Still, it’s not a hard line as other things can affect the choice such as the number of guests/crew, usage – e.g., lots of streaming to portables and televisions requiring more speed/bandwidth.

We have both our Rogue Pro series and our Professional Series. The professional series is a more demanding installation, with coax cable runs for topside antennas. In contrast, the Rogue series is just the unit installation and a CAT5 network cable run down inside the boat. HP-DB-AC and Tidal Wave have WiFi 5 (802.11ac), whereas the Rogue Series has WiFi 4 (802.11n) and a single antenna only. With multiple antennas and WiFi 5, you have MU-MIMO with a compatible marina Hotspot; you can have multi-user, multi-in/multi-out for numerous simultaneous transmissions (=faster speeds.)

https://www.wavewifi.com/product-category/wifi-receivers/ (Rogue Series)

https://www.wavewifi.com/product-category/professional-series/ (Professional Series)

If you wanted Cellular and WiFi in one, the top end system is Tidal Wave (Under Professional Series)

We also have network routers on:

https://www.wavewifi.com/product-category/network-routers/

Router products that end in “50” have Cellular – Sim – 4G LTE capability.

You could do Rogue Pro DB + MNC1250 or MBR550 to get Cellular and WiFi.

Or go for HP-DB-AC + MNC1250.

Or go for Tidal Wave (you still need an MBR500 or MNC1200 for inside distribution of what Tidal Wave supplies.

Our products are not locked to a particular cellular provider (carrier). Our products take a 2FF size (Form Factor) Sim Card (usually given on a 1FF credit card sized card) that must already be activated, data only, and no E911 services provisioned on it. We are not a cell service provider, yet do provide various sim cards and competitive multi-carrier plans to help you stay connected and are tailored to the transient, seasonal, and/or high data boating community.

Tags: Cellular, SIM

Our Cat 20 5G cellular products are not locked to a particular cellular provider (carrier) but are limited to the sim cards/5G plans that We provide and have verified. All carrier networks are not fully completed and still transitioning across the globe. Please also recognize the limitation in distance for true 5G cellular on the water.

Tags: Cellular, SIM
Internet

No, Wave WiFi provides products to help you connect further than you otherwise would, using Cellular and WiFi technologies. We help you connect to Public WiFi Hotspots and Cellular Towers (with a Sim Card and Service from a Cellular Carrier/Provider). We don’t provide the actual Internet Service; we just help you connect to it and share that onto an Onboard Network of wired and wireless devices.

Tags: Internet, ISP

Our products are not locked to a particular cellular provider (carrier). Our products take a 2FF size (Form Factor) Sim Card (usually given on a 1FF credit card sized card) that must already be activated, data only, and no E911 services provisioned on it. We are not a cell service provider, yet do provide various sim cards and competitive multi-carrier plans to help you stay connected and are tailored to the transient, seasonal, and/or high data boating community.

Tags: Cellular, SIM

Our Cat 20 5G cellular products are not locked to a particular cellular provider (carrier) but are limited to the sim cards/5G plans that We provide and have verified. All carrier networks are not fully completed and still transitioning across the globe. Please also recognize the limitation in distance for true 5G cellular on the water.

Tags: Cellular, SIM
Professional Series
  • Yes, you can connect our WiFi products to a Wireless Router.
  • It needs to have a WAN/Internet (Ethernet) port to accept the product connection. Network settings are provided automatically to the WiFi product it is plugged into.
  • How you provide DC power to a router is important to consider. Some boats (and vehicles, e.g., RV’s) need to connect direct 12vDC (no 120vAC to DC wall plug). You need to know what such a router requires and be very careful with voltage and polarity. Other companies’ router products are beyond the scope of our support.
  • Wave WiFi makes router products – have a look at https://www.wavewifi.com/product-category/network-routers/.
  • We also make Access Points – See our Yacht AP DB. https://www.wavewifi.com/product/yacht-ap-db/.

Rogue Series products do not have 802.11 AC capability. Our EC-HP-DB-AC and Tidal Wave – Professional Series have 802.11 AC with MU-MIMO (Multi-User / Multi-In Multi-Out) capability; this provides multiple connection streams for faster speeds – in the 5 GHz band. There is MIMO also in 2.4 GHz with 802.11 N functionality.

Tag: 802.11AC
Rogue Series
  • Yes, you can connect our WiFi products to a Wireless Router.
  • It needs to have a WAN/Internet (Ethernet) port to accept the product connection. Network settings are provided automatically to the WiFi product it is plugged into.
  • How you provide DC power to a router is important to consider. Some boats (and vehicles, e.g., RV’s) need to connect direct 12vDC (no 120vAC to DC wall plug). You need to know what such a router requires and be very careful with voltage and polarity. Other companies’ router products are beyond the scope of our support.
  • Wave WiFi makes router products – have a look at https://www.wavewifi.com/product-category/network-routers/.
  • We also make Access Points – See our Yacht AP DB. https://www.wavewifi.com/product/yacht-ap-db/.

Rogue Series products do not have 802.11 AC capability. Our EC-HP-DB-AC and Tidal Wave – Professional Series have 802.11 AC with MU-MIMO (Multi-User / Multi-In Multi-Out) capability; this provides multiple connection streams for faster speeds – in the 5 GHz band. There is MIMO also in 2.4 GHz with 802.11 N functionality.

Tag: 802.11AC
Set Up

Our products are not locked to a particular cellular provider (carrier). Our products take a 2FF size (Form Factor) Sim Card (usually given on a 1FF credit card sized card) that must already be activated, data only, and no E911 services provisioned on it. We are not a cell service provider, yet do provide various sim cards and competitive multi-carrier plans to help you stay connected and are tailored to the transient, seasonal, and/or high data boating community.

Tags: Cellular, SIM

Our Cat 20 5G cellular products are not locked to a particular cellular provider (carrier) but are limited to the sim cards/5G plans that We provide and have verified. All carrier networks are not fully completed and still transitioning across the globe. Please also recognize the limitation in distance for true 5G cellular on the water.

Tags: Cellular, SIM
Troubleshooting

Our products are not locked to a particular cellular provider (carrier). Our products take a 2FF size (Form Factor) Sim Card (usually given on a 1FF credit card sized card) that must already be activated, data only, and no E911 services provisioned on it. We are not a cell service provider, yet do provide various sim cards and competitive multi-carrier plans to help you stay connected and are tailored to the transient, seasonal, and/or high data boating community.

Tags: Cellular, SIM

Our Cat 20 5G cellular products are not locked to a particular cellular provider (carrier) but are limited to the sim cards/5G plans that We provide and have verified. All carrier networks are not fully completed and still transitioning across the globe. Please also recognize the limitation in distance for true 5G cellular on the water.

Tags: Cellular, SIM