Frequently Asked Questions
- The Quick Start Guide that ships with each unit will walk you through the installation and setup, step by step.
- Remember that all Wave WiFi products are web based there is no software to install.
To Log into a Wave WiFi Unit:
- In a Web browser (Internet Explorer, Firefox, Chrome, Safari), navigate to the ‘Scan for Network’ page by using the following URL or IP Address.
- URL: http://ec.wavewifi.com (NO www in front) Or IP Address http://192.168.89.1
No, Wave WiFi units are used for short and long range connectivity to personal or public Hot Spots (Access Points) that have Internet service.
No, you do not need to Register your unit for it to work. It is truly ‘plug and play.’
Yes, we recommend our 500mw Yacht AP for a compact, quick, and easyinstall which works seamlessly with our Rogue family of products. As an alternative, any 802.11 b/g/n household type wireless router could work.
Yes, for a more sophisticated install we recommend our MBR400 PLUS which is a 4 source Wireless Router with fail over for our EC Series units. We also offer other higher end router models with various sources, speeds, and sizes.
Wave WiFi units do not require an OS to function. The firmware is web based and built into each unit. Regardless what OS your device uses, you can depend upon Wave WiFi to get you connected and keep you connected.
You can leave the Rogue Wave or EC Unit on all the time; however, remember that Wave WiFi products operate on 12-Volt DC power. On a boat or motor coach, prolonged use could drain the battery. Also, it is also always better to unplug electrical devices when not in use as standard practice.
You should never have to restore to factory defaults. The Rogue units and EC-Series units do not need to reset to factory defaults. Pressing any reset button requires the unit to be returned to Wave WiFi tech support with possible additional charges not covered by warranty.
No, the Rogue and EC-Series units are compatible with 802.11 B/G/N (2.4GHz). Few, if any, public Hot Spots are setup for 802.11 AC as this technology is new and uses 5.8GHz frequency. Once the technology is more embraced, perfected, and an adequate amount of 5.8GHz Hot Spots deployed, Wave WiFi will have compatible products available.
Yes, we have a growing number of RV and Motor Coach customers.
Wave WiFi products are only sold through registered re-sellers / dealers. You can click ‘Find a Dealer’ tab on the Wave WiFi website or contact us at email@example.com